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How to contact Bitstack support on the app?

Pierre-Louis avatar
Written by Pierre-Louis
Updated this week

You can contact our customer service team at any time in our app, by e-mail or on our website. We are available Monday to Friday, 9am to 6pm.

📱 From the Bitstack app:

  1. Open the Home tab in the app.

  2. Tap your profile icon or initials in the top-right corner.

  3. Scroll down and tap on Help.

  4. Send us a message, describing your issue in as much detail as possible (include screenshots if you can).


📧 By email:


🌐 From our website:

  1. Click the small blue chat icon at the bottom right of the screen.

  2. Send us your message with as many details as possible (and screenshots if relevant).

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