You can contact our customer service team at any time in our app, by e-mail or on our website. We are available Monday to Friday, 9am to 6pm.
📱 From the Bitstack app:
Open the Home tab in the app.
Tap your profile icon or initials in the top-right corner.
Scroll down and tap on Help.
Send us a message, describing your issue in as much detail as possible (include screenshots if you can).
📧 By email:
Customer support: support@bitstack-app.com
Press inquiries: media@bitstack-app.com
Other requests: contact@bitstack-app.com
🌐 From our website:
Go to www.bitstack-app.com
Click the small blue chat icon at the bottom right of the screen.
Send us your message with as many details as possible (and screenshots if relevant).