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How to add a payment method?

Alexandre Roubaud avatar
Written by Alexandre Roubaud
Updated over a month ago

💳 How do I add a payment method to my Bitstack account?

  1. Open the Home tab in your Bitstack app.

  2. Tap your profile picture or initials in the top-right corner.

  3. Tap Payment Methods.

  4. Tap Add a Payment Method.

  5. Enter your card details.

  6. Tap Save.

  7. Complete the security verification process with your bank.

🔐 Note: Your card issuer may require 3D Secure verification during this process.To complete 3D Secure verification:

  • Check for an authentication code sent via SMS or through your banking app.

  • Ensure you complete the authentication process as prompted by your bank.

How do I remove a payment card from Bitstack?

To delete a card from your Bitstack account:

  1. Go to the Home tab in the app.

  2. Tap your profile picture.

  3. Select Payment Methods.

  4. Tap the card you wish to remove.

  5. Scroll down and tap the red Delete Card button.

Your card will be removed from your account.

💼 Are American Express (AMEX) cards accepted on Bitstack?

Currently, you cannot use an American Express card to purchase Bitcoin directly through Bitstack.
However, you can still connect your AMEX account to track round-ups, which will be debited from another bank card.

⚠️ This limitation is due to American Express, which blocks crypto-related transactions on its cards.

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