Adding a card
To add a card to your Bitstack account:
Open the Bitstack app and tap your profile (photo or initials) in the top right corner of your screen.
Tap Payment methods.
Select Add a payment method.
Enter your card details and follow the on-screen instructions.
Your card is added as soon as all the information has been successfully validated.
Why might adding a card fail?
If the process fails, check the following:
3D Secure verification: your bank may ask you to confirm the transaction via an SMS code or your banking app. This is a standard security measure designed to verify that you are the card holder.
Card activated: make sure your card is activated with your bank.
Online payments enabled: check that your card is configured to accept transactions over the internet.
If the issue persists after these checks, contact Bitstack support from within the app.