Change my address within the same country :
If you are staying in the same country, you can update your address directly in the app:
Go to Account (your initials or profile picture in the top right corner)
Tap Profile
Select Address
Update your information and confirm
Change my address to a different country :
If you are moving to a new country, the address change cannot be completed directly in the app.
Please contact our support team:
Via the Help Center in the app
Or by email at support@bitstack-app.com
A proof of address dated within the last 3 months may be required.