Bitstack staff will never ask you for:
❌ Your password
❌ Your 2FA verification codes
❌ Remote access to your phone or computer
🚨 If someone asks for any of these things, you can be sure the message isn’t from Bitstack.
👉 If you're ever unsure, reach out to us directly through the app to double-check!
Emails from Bitstack will always have the bitstack-app.com domain name at the end of them.
Examples include, but are not limited to:
We also send emails from Bitstack sub-domains.
Examples include, but are not limited to:
@mail.bitstack-app.com
If you're not sure about the legitimacy of a Bitstack email, you can always contact us securely via the app by tapping on your Initials or Profile picture in the top right corner > Help.
To verify the legitimacy of other channels, refer to these page for social media.