Bitstack staff will never ask you for your password, 2-step verification codes, or request remote access to your phone or computer. If you are being asked to provide any of this, you can be sure the email did not come from Bitstack.
Emails from Bitstack will always have the bitstack-app.com domain name at the end of them.
Examples include, but are not limited to:
We also send emails from Bitstack sub-domains.
Examples include, but are not limited to:
@mail.bitstack-app.com
If you're not sure about the legitimacy of a Bitstack email, you can always contact us securely via the app by tapping on the Home tab > click on your Initials or Profile picture > Help.
To verify the legitimacy of other channels, refer to these page for social media.