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🚨Is this email really from Bitstack?

Alexandre Roubaud avatar
Written by Alexandre Roubaud
Updated over 3 weeks ago

🔐 Watch out for fraud attempts!

Bitstack staff will never ask you for:
❌ Your password
❌ Your 2FA verification codes
Remote access to your phone or computer

🚨 If someone asks for any of these things, you can be sure the message isn’t from Bitstack.

👉 If you're ever unsure, reach out to us directly through the app to double-check!

Emails from Bitstack will always have the bitstack-app.com domain name at the end of them.

Examples include, but are not limited to:

We also send emails from Bitstack sub-domains.

Examples include, but are not limited to:

If you're not sure about the legitimacy of a Bitstack email, you can always contact us securely via the app by tapping on the Home tab > click on your Initials or Profile picture > Help.

To verify the legitimacy of other channels, refer to these page for social media.

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