Privacy and security
Avoid scams and protect your account.
By Arthur and 1 other2 authors11 articles
Scam prevention & vigilance
Scam prevention & vigilance
What are Bitstack's official social media accounts?Find here the only official accounts managed by the Bitstack team, to help you avoid scams and fake profiles.
Does this email really come from Bitstack?Learn how to identify official Bitstack emails and spot impersonation attempts.
How to recognize and avoid scams?Learn how to identify fraud attempts targeting Bitstack users, protect your account, and respond quickly if you have any doubts.
You think you've been a victim of fraud or a scam: what should you do?If you believe you've been the victim of fraud or phishing involving your Bitstack account, act immediately. Here are the steps to follow.
Funds & account security
Funds & account security
How are my funds protected?How Bitstack protects your funds.
Deposit guarantee on your Bitstack cash account: how is your money protected?Understand how the funds held in your cash account are protected and what guarantee applies in the event of a failure.
How do our Bitcoin operations work?Everything you need to know about ownership, security, and withdrawing your bitcoin on Bitstack.
Is linking my bank account secure?Bitstack never stores your banking credentials and never initiates transactions on your accounts. Here is how your data is protected.