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How do our Bitcoin operations work?
How do our Bitcoin operations work?
Alexandre Roubaud avatar
Written by Alexandre Roubaud
Updated over 5 months ago

Do I own my bitcoin on Bitstack?

Yes, you own 100 percent of your bitcoin on Bitstack.

Does Bitstack lend out my bitcoin?

We don’t let anyone borrow or earn interest on your bitcoin. This means you have access to your bitcoin 24/7.

Is it safe to store my bitcoin with Bitstack?

We take precautions to ensure that your bitcoin can’t be hacked or stolen. Your funds are protected from cyberattacks, internal collusion and human error by a multi-signature key scheme, and we keep a vast majority of all bitcoin in cold storage which means it’s offline—disconnected from the internet to protect your funds from online threats.

When can I withdraw my bitcoin on Bitstack?

On Bitstack, you can withdraw your bitcoin at any time. We make it easy for you to move your bitcoin to other apps, exchanges, wallets, and custody solutions. You can even choose the speed of your withdrawal. With options for Standard, Rush, and Priority speed, you can move your bitcoin at a speed that works for you.

You need to withdraw a minimum of 0.001 bitcoin to make a withdrawal using the free Standard withdrawal speed. Rush and Priority speed withdrawals have a 0.0001 bitcoin minimum withdrawal amount.

To learn how to withdraw your bitcoin seamlessly, visit our help center article.

How does Bitstack sell bitcoin to customers?

We’re able to sell bitcoin to our customers by purchasing it from multiple third-parties. Having several vetted sources helps ensure that we can fulfill your purchase orders.

For additional questions regarding your bitcoin, please contact our Customer Support.

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