Bitstack

I haven’t received my card yet, is this normal?

What are the delivery times for the physical card?

The “Card sent” status means that the physical card has been shipped and is on its way to your address.

What does the “Card sent” status mean?

Card production usually starts the day after the order is placed.

When does card production start?

You can order your Bitstack Card directly from the app.

How do I order a Bitstack Card?

Learn why the option to order your Bitstack Card may not appear in the app and how the gradual rollout works.

Why doesn’t the card order option appear in the app?

Is my card order confirmed?

No.

You have to wait until you receive the physical card to start using it.

Can I use my card before receiving the physical card?

Roman

Ordering & delivery

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