Card
Everything you need to know about the Bitstack Card.
What is the Bitstack Card?
What is Stackback?
Why doesn’t the card order option appear in the app?
How do I order a Bitstack Card?
Is my card order confirmed?
When does card production start?
What does the “Card sent” status mean?
What are the delivery times for the physical card?
Can I use my card before receiving the physical card?
How do I activate the physical card?
Why does my card appear as “not activated”?
Where can I find my card settings?
What options are available in the card settings?
How can I view my PIN code?
Can I change my PIN code?
What are the limits of the Bitstack card?
Where can I view my card transactions?
What does a “pending” transaction mean?
Why do I see a small transaction or €0 transaction?
Why was my card payment declined?
My card isn’t working, what should I check?
Can I freeze my card?
I haven’t received my card yet, is this normal?
How to Block or Dispute a Bitstack Card Payment ?