Some bitcoin deposits and withdrawals are currently delayed due to an incident at one of our service providers. We are working closely with them to restore service.
Your funds are safe. This incident has no impact on the security of your account or your bitcoin.
No action is needed. Pending transactions will be processed automatically once the incident is resolved. There is no need to cancel or resubmit them.
The amount of bitcoin reserved for your withdrawal stays unchanged, regardless of price movements.
Fast and Priority withdrawals will be processed first, and the associated fees will be refunded.
We will update this article as soon as service is restored. Thank you for your patience.