To sell bitcoin using Bitstack:
Go to the home page or tap the Bitcoin tab in the Bitstack app
Tap Sell
Enter the desired amount, or tap Max to sell all your bitcoin
Select one of your linked bank accounts, or add a new one (you can either link it automatically or manually enter your IBAN)
Tap Sell to confirm the transaction
Note: When you sell bitcoin, Bitstack instantly converts your bitcoin to euros and automatically initiates a bank transfer to send the funds to your bank account.
It may then take up to 5 business days for the funds to arrive.
💸 Sale Fees
Sale fees are added to the total amount of your transaction.
To learn more, check out our dedicated article on Bitstack fees!
❗️Haven’t received your bank transfer after 5 business days?
There are 3 reasons why you may not have received your funds after 5 working days:
Your transfer may have been sent to a sub-account linked to your bank account. This can happen when your bank sends us the IBANs of your savings accounts, without allowing us to distinguish between them. In this case, simply check your various subaccounts.
Your transfer may have been returned by your bank to Bitstack. This can happen when the bank only accepts transfers from an account in your name (e.g. PayPal, Trade Republic, etc.). If this is the case, please send us a new RIB in your name linked to another bank account.
Our bank may have encountered an error in executing your transfer. This may be due to a typing error in the IBAN. If this is the case, your sale will appear in the “Activity” tab as “In progress” after 5 working days.
If any of the above applies, contact our support team – we’re here to help!