Does Bitstack have access to my banking credentials?
No. When you link a bank account to Bitstack, you are redirected to your bank's app or website to authenticate. Bitstack has no access to your login credentials or password.
Your credentials are managed exclusively by our partners Tink or Powens (Budget Insight). A subsidiary of VISA and a European leader in Open Banking, Tink is approved by the Swedish Financial Supervisory Authority (FSA) under number 556898-2192.
Strictly controlled, read-only access
Bitstack only has read-only access to your accounts. This means we can view your transactions, but we cannot make transfers or initiate any operation on your behalf.
Under the European Payment Services Directive (PSD2), European banks apply Strong Customer Authentication (SCA): when linking your account, you must identify yourself using two separate factors (for example: password + SMS code).
The access granted to Bitstack expires automatically after 90 to 180 days. All bank connections must be renewed at this point to remain active.
Data transfer subject to your approval
The transfer of data between our partner (AISP) and Bitstack (TPP) is based on your explicit consent at each step: data retrieval, transmission to Bitstack, and use for your services. These steps are governed by GDPR regulation.
You can delete a linked account at any time directly in the app: your profile (photo or initials in the top right corner of your screen) > Linked Accounts > Select the relevant account > Delete the bank connection.
