Privacy and security
Avoid scams and protect your account.
By Gerardo and 1 other2 authors12 articles
Scam prevention & vigilance
Scam prevention & vigilance
- What are Bitstack's official social media accounts?Find here the only official accounts managed by the Bitstack team, to help you avoid scams and fake profiles.
- Does this email really come from Bitstack?Learn how to identify official Bitstack emails and spot impersonation attempts.
- How to recognize and avoid scams?Learn how to identify fraud attempts targeting Bitstack users, protect your account, and respond quickly if you have any doubts.
- You think you've been a victim of fraud or a scam: what should you do?If you believe you've been the victim of fraud or phishing involving your Bitstack account, act immediately. Here are the steps to follow.
Funds & account security
Funds & account security
- How are my funds protected?How Bitstack protects your funds.
- Deposit guarantee on your Bitstack cash account: how is your money protected?Understand how the funds held in your cash account are protected and what guarantee applies in the event of a failure.
- How do our Bitcoin operations work?Everything you need to know about ownership, security, and withdrawing your bitcoin on Bitstack.
- Is linking my bank account secure?Bitstack never stores your banking credentials and never initiates transactions on your accounts. Here is how your data is protected.
Regulation & compliance
Regulation & compliance
- What is the Travel Rule?Everything you need to know about the Travel Rule, your obligations as a user, and how Bitstack handles your transactions.
- Tax identification number and DAC8: what Bitstack asks of you and whyWhy Bitstack asks for your tax identification number (EU directive DAC8) and how to provide it